Refund policy
14-day, no-questions-asked. Effective May 22, 2026.
If you're not happy with Stealth-Scraper within 14 days of your first paid charge, email support@stealthscraper.dev and we'll refund you in full. No retention popups, no "before you go" questions, no friction.
What’s covered
The 14-day window applies to your first paid period on any plan — monthly or annual. Subsequent renewals are not refundable except where required by local consumer-protection law.
- Monthly plans: refundable within 14 days of the first charge.
- Annual plans: refundable within 14 days of the first charge.
- Upgrades (e.g. Hobby → Pro mid-period): we refund the prorated difference if requested within 14 days of the upgrade.
- Downgrades and cancellations otherwise: you keep access until the end of the period you've paid for.
How to request a refund
Email support@stealthscraper.dev from the address on your account. Mention:
- The email on the account (so we can match you up).
- The plan and approximate date you signed up.
- Optional: what didn't work. Honestly helps us fix things, but we won't use it as a reason to push back.
We respond within 1 business day, usually faster. Lemon Squeezy processes the refund to your original payment method — funds typically clear in 5-10 business days depending on your bank.
When we can’t refund
We will decline a refund only if:
- You're outside the 14-day window since your first charge and aren't protected by a local consumer-protection statute that says otherwise.
- You've used the service to violate our Terms of Service — particularly Section 3 (acceptable use). Account terminations for violations are not refundable.
- You're requesting a refund on behalf of a chargeback that's already been opened with your bank — in that case the bank's process governs the outcome.
Consumer-protection carve-outs
Nothing in this policy overrides non-waivable consumer-protection rights you have where you live (e.g. EU 14-day distance-selling cooling-off, UK Consumer Rights Act, India Consumer Protection Act). Where those rules are more generous, they apply.