Legal

Refund policy

14-day, no-questions-asked. Effective May 22, 2026.

The promise, in one line.

If you're not happy with Stealth-Scraper within 14 days of your first paid charge, email support@stealthscraper.dev and we'll refund you in full. No retention popups, no "before you go" questions, no friction.

What’s covered

The 14-day window applies to your first paid period on any plan — monthly or annual. Subsequent renewals are not refundable except where required by local consumer-protection law.

  • Monthly plans: refundable within 14 days of the first charge.
  • Annual plans: refundable within 14 days of the first charge.
  • Upgrades (e.g. Hobby → Pro mid-period): we refund the prorated difference if requested within 14 days of the upgrade.
  • Downgrades and cancellations otherwise: you keep access until the end of the period you've paid for.

How to request a refund

Email support@stealthscraper.dev from the address on your account. Mention:

  • The email on the account (so we can match you up).
  • The plan and approximate date you signed up.
  • Optional: what didn't work. Honestly helps us fix things, but we won't use it as a reason to push back.

We respond within 1 business day, usually faster. Lemon Squeezy processes the refund to your original payment method — funds typically clear in 5-10 business days depending on your bank.

When we can’t refund

We will decline a refund only if:

  • You're outside the 14-day window since your first charge and aren't protected by a local consumer-protection statute that says otherwise.
  • You've used the service to violate our Terms of Service — particularly Section 3 (acceptable use). Account terminations for violations are not refundable.
  • You're requesting a refund on behalf of a chargeback that's already been opened with your bank — in that case the bank's process governs the outcome.

Consumer-protection carve-outs

Nothing in this policy overrides non-waivable consumer-protection rights you have where you live (e.g. EU 14-day distance-selling cooling-off, UK Consumer Rights Act, India Consumer Protection Act). Where those rules are more generous, they apply.